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appendices:troubleshooting [2016/08/21 14:02]
floele
appendices:troubleshooting [2017/11/02 18:29] (current)
floele
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   : Some applications/​devices may interfere with drive access. Currently known is [[http://​www.farstone.com/​software/​virtualdrive-pro.php|VirtualDrive Pro]] and [[http://​www.magicjack.com|MagicJack]]. To make CDBurnerXP work, please either uninstall/​unplug the conflicting application/​device or try using the [[:​kb/​18|SPTD mode]] of CDBurnerXP.   : Some applications/​devices may interfere with drive access. Currently known is [[http://​www.farstone.com/​software/​virtualdrive-pro.php|VirtualDrive Pro]] and [[http://​www.magicjack.com|MagicJack]]. To make CDBurnerXP work, please either uninstall/​unplug the conflicting application/​device or try using the [[:​kb/​18|SPTD mode]] of CDBurnerXP.
    : Make sure that the SATA port your device is connected to supports ATAPI devices (check your mainboard'​s manual) and choose a different port/​controller if necessary.    : Make sure that the SATA port your device is connected to supports ATAPI devices (check your mainboard'​s manual) and choose a different port/​controller if necessary.
 +   : Update your SATA / mainboard drivers if possible.
   ; Knowledgebase Articles   ; Knowledgebase Articles
   : [[:​kb/​1|KB1:​ Burning audio discs doesn'​t work]]   : [[:​kb/​1|KB1:​ Burning audio discs doesn'​t work]]