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kb:18 [2011/11/06 09:43] floele sptd info |
kb:18 [2011/12/06 22:16] floele |
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| If you are told to provide a log file to further diagnose your problem, please follow the following steps (only works in version 4.2.8 and higher): | If you are told to provide a log file to further diagnose your problem, please follow the following steps (only works in version 4.2.8 and higher): | ||
| + | - Start CDBurnerXP and choose either "data disc" or "audio disc". | ||
| - Go to the options (File -> Options) and make sure that "Enable logging" is checked. | - Go to the options (File -> Options) and make sure that "Enable logging" is checked. | ||
| - Restart CDBurnerXP and perform the steps that are necessary to make the error occur (and only these). | - Restart CDBurnerXP and perform the steps that are necessary to make the error occur (and only these). | ||