Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
|
kb:18 [2010/10/02 16:34] 127.0.0.1 external edit |
kb:18 [2011/11/06 09:43] floele sptd info |
||
|---|---|---|---|
| Line 10: | Line 10: | ||
| After sending the log file, you should disable the logging feature, because it might otherwise hurt the performance of CDBurnerXP. | After sending the log file, you should disable the logging feature, because it might otherwise hurt the performance of CDBurnerXP. | ||
| + | |||
| + | ===== Using SPTD mode ===== | ||
| + | |||
| + | If the support asks you to try the SPTD mode for further diagnosis, do the following: | ||
| + | |||
| + | - Make sure that you have the [[http://www.duplexsecure.com/en/downloads|SPTD drivers]] installed. | ||
| + | - Open the file "%appdata%\Canneverbe Limited\CDBurnerXP\UserSettings.ini" (you can use File -> Open in Windows Notepad). | ||
| + | - Search for "UseSPTD=0" in the file and replace the "0" with "1". | ||
| + | - Save the file and start CDBurnerXP. Follow the steps required to reproduce the problem and report the result. | ||
| + | - Revert your change in UserSettings.ini. | ||
| + | |||
| + | <note>The SPTD mode ought to provide a more reliable device access than the default SPTI mode, since it prevents conflicts between multiple applications. So it is generally safe to use, but not very much tested from our side, so we cannot guarantee that there are no issues with this mode.</note> | ||