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A few good links that can help solving some burn related problems:

Recommended additional programs:

  • Audacity - a good free audio
  • DVDShrink - backup/rip your DVDs
  • ISOBuster - read scratched CDs and ISO files
  • nlite - create slipstreamed and/or reduced WinXP-CDs (resulting ISO image can be burned using CDBurnerXP)

Getting started...

Alternative FAQ: http://www.cheetahburner.com/cd/faq.html

For “How to…”-questions read the helpfile first. If you can't find your answer, read the FAQ below.

If you did not find an answer in the helpfile or FAQ, go to the forums and ask. Before posting, however, you should read this topic, it contains common information and a list of interesting topics in our forum.

Most common questions and answers (read them!)

Q: What is the difference between ISO Level 1, ISO Level 2 and Joliet?
A: These are different filesystem standards for burning CDs. They differ from each other, for example, the allowed length of filenames. Detailed information can be found at cdrfaq.org.

Q: What is important when installing CDBurnerXP?
A: The only thing you have to do is to install it with administrative rights, otherwise setup will not finish successfully. It is recommended to uninstall any previous version of CDBurnerXP, although this is not required since version 3.0.

Q: Why does CDBurnerXP always open in fullscreen?
A: This is the default setting. You can change it any time in the settings dialog.

Q: I get an error when starting the program: “Application has generated an exception that could not be handled”, Common Language Runtime Debugging Services.
A: You can either try to install a newer .NET Framework version or you can try reinstalling .NET, after uninstalling it with a special remover tool before. Screenshot: cd_burner_xp_v_3.5.101.4_beta_error_message.jpg

Q: Where can I download music? I want my money back!
A: First of all you will never ever get your money back. CDBurnerXP is freeware and thus we don't charge any money for it. All those people who know that CDBurnerXP is freeware will probably be a little confused now but there really are people who buy CDBurnerXP from some fake sites. Secondly, we don't offer any music downloads. If you want to burn audio-CDs with music, buy it.

Q: What about OpenSource?
A: We have no plans for open source right now, but we will consider it for the future. The commercial libraries we currently use prevent us from going open source.

Q: Are there any conflicts with other programs?
A: Right now, we do not know of any conflicts between CDBurnerXP and other programs. To ensure that everything works properly, do not use 2 burning programs at the same time (that doesn't mean you cannot have 2 or more buring programs installed).

Q: Why does the burned DVD not work in my DVD Player?
A: You have to burn a Video-DVD using the UDF file format which is only supported by CDBurnerXP 4.0 and higher.

Q: Do I need admin rights to use CDBurnerXP?
A: No. During setup you can enable the option to allow non-admin users to burn CDs.

Q: Can I use my CD-burner to burn DVDs?
A: No. You need a DVD-burner.

Q: Why aren't multibyte characters displayed correctly on burned CDs?
A: This is only supported by CDBurnerXP 4.0 and higher.

Q: How do I finalise the disc?
A: Activate “Finalise Disc” in the burning dialog.

Q: How do I create an ISO file?
A: Read “how to create an ISO image”.

Q: What about a BartPE Plugin for CDBurnerXP?
A: See here: http://www.cdburnerxp.se/forum/viewtopic.php?t=1150

Q: The download does not work! What do I do now?
A: If you used a download manager, try to deactivate it. If you didn't use one, download (eg.) FDM and try again. You can also try to use one of the mirrors on our download page (there may be a short delay for the mirrors to update when a new version is released).

Q: Can I burn multiple copies of a CD?
A: Yes and no. There is no integrated feature for that, but you can hit the “Write disc”-button after finishing the burning process to create a new CD copy with the same contents.

Q: Is there a … language version of CDBurnerXP?
A: Yes, since version 4.0 there are multiple language files for CDBXP available. In case your language is not yet supported, feel free to help us with the translation by letting us know in the forums.

Q: Do I need to install VBRuntimes or .NET Framework?
A: There is no need to install VBRuntimes anymore (since version 3.5), but you need to manually install and download the .NET framework if is not yet installed and you are using CDBXP >= 3.5. You can also use an alternative installation without the .NET setup.

Q: Do I need ASPI drivers?
A: Not if you are running Windows 2000/XP. Otherwise you can download and install ASPI here: http://www.ncf.carleton.ca/~aa571/aspi.htm

Q: Do I need “Windows Media Format 9.0 Update”?
A: Only if you want to operate with WMA files (rip or burn) and don't have it installed already.

Q: How do I create a MP3-CD?
A: Same as any other Data-CD. Just add MP3-files and folders to your CD layout. Read “how to create an mp3-CD”.

Q: Which MP3 encoder/decoder do you use?
A: L.A.M.E

Q: CDBurnerXP detects the wrong album information in Audio Ripper!
A: Sometimes there are multiple albums which fit to your CD. In this case, you can switch between the possibilities in the tab “Track Name Options”:

Q: Can I create a bootable CD/ISO file?
A: Yes. Read bootable discs / create ISO for more information.

Q: Can I convert WMA→MP3?
A: No, not yet. You will have to use a third party program to do that.

Q: How can I copy a CD?
A: Read how to copy data cd. You cannot copy audio-CDs yet.

Q: Is my drive compatible with CDBurnerXP?
A: Usually every drive is compatible if it is not too old. You can see at tested drives list which drives were tested by our users. However, if your drive is listed there, there is no guarantee that it will work. A correct system configuration is also needed and and we cannot verify the information given by our users.

Q: CDBurnerXP does not recognize my drive!
A: At first you should test if your drive works with other burning applications (like DeepBurner and Burnatonce). If it doesn't, probably your system is poorly configured or your drive is defect. Uninstalling/Reinstalling drivers may help, also try a firmware update. If it does work with other burning applications, then it is most likely not supported by CDBurnerXP yet. Go to the forums and have a look if anyone else had your problem before and if they found a solution.

Q: Can I continue a multisession disc?
A: Yes, read Compile Data-CD/DVD.

Q: What is the difference between Mode 1/XA and Mode 2/XA?
A: Read this: http://www.cdrfaq.org/faq02.html#S2-2

Q: I get Error 102!
A: Update to the latest version of CDBurnerXP, that should help.

Q: How can I add tracks to an audio-CD?
A: You can't. Multisession audio discs won't play on standard CD players. Better create an MP3-CD if you want to add tracks later.

Q: Is there a backup feature in CDBurnerXP?
A: Not yet. However, it may help you to know that you can save your compilation so that you don't have to recreate it every time (File → Save/Open CD/DVD Layout). You can also update it (add new files, remove missing files) when you open it and rightclick in compilation area → “Update compilation”.

Q: Can I format my CD as UDF with CDBurnerXP?
A: No, not yet.

Q: Can I convert my old LP's to audio-CD?
A: Yes. You can use Audacity to record and edit LP's, then you can use CDBurnerXP to burn the recorded files as an audio-CD. You should try different connections for recording, microphone and line-in.

Q: Can I burn a gapless audio-CD?
A: Yes. Read create Audio-CD.

Q: Does CDBurnerXP contain any spyware or other restrictions?
A: No! CDBurnerXP does not contain adware nor spyware nor any other restrictions. It is absolutely free.

Q: Can I add CD-Text to an audio CD?
A: No, not yet.

Q: Is overburning possible?
A: Yes. Just add as much data to CD layout as possible and start burning (ignore warning messages if any).