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kb:18 [2013/01/20 10:17] floele |
kb:18 [2014/08/23 17:23] floele |
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| - Don't send a log file unless you're asked to. Before seeing a log file, I'd like to have a screenshot and error code. | - Don't send a log file unless you're asked to. Before seeing a log file, I'd like to have a screenshot and error code. | ||
| + | - Make sure you are using the latest version of CDBurnerXP to avoid spending time on issues that are fixed already. | ||
| - Start CDBurnerXP and choose either "data disc" or "audio disc", or if this is not possible, edit UserSettings.ini (see next section) and set LoggingEnabled=1. | - Start CDBurnerXP and choose either "data disc" or "audio disc", or if this is not possible, edit UserSettings.ini (see next section) and set LoggingEnabled=1. | ||
| - Go to the options (File -> Options) and make sure that "Enable logging" is checked. | - Go to the options (File -> Options) and make sure that "Enable logging" is checked. | ||